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Level 3: Create

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Creating messages in Actimo

An Actimo message is a personal web page you build in the editor and publish to your contacts via the app, SMS, email or push notifications.

At a high level:

  1. Create the message

    • Go to Messages → Create message.

    • Choose a layout and add content using modules (text, image, video/audio, buttons, grids, etc.).

    • Use tags to personalise content and advanced settings (e.g. language, author, analytics options) when needed.

  2. Configure how it will look and behave

    • Decide if the message is a one‑off communication, used inside an Academy, or used for app navigation (menus, feed, homepage tiles).

    • Adjust content preview (image, headline, teaser text) so it looks good in feeds.

  3. Publish and notify contacts

    • On the Publish page, select the contacts/groups who should receive it and how to notify them (push, SMS, email).

    • Optionally configure email notifications, scheduling, reminders and access settings (public link, expiration, open limit, etc.).

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Building Academies in Actimo

An Academy uses the same setup as regular messages but allows you to arrange them into guided learning paths. This is perfect for onboarding, on-the-job training, and structured courses.

At a high level, here is how you build an Academy:

  1. Create the Academy and set the basics

    • Go to Editor → Academies and click Create Academy.

    • Add a title, description, and cover photo so employees know what to expect.

  2. Configure General Settings and Rules

    • Passing score: Set the percentage of correct answers needed to pass (default is 80%).

    • Training availability: Decide if all trainings are unlocked at once, or if they unlock section-by-section as the employee progresses.

    • Retake settings: By default, retakes are set to "Unlimited" with a 5-minute delay. Retakes must be allowed to ensure employees can fully complete the academy.

    • Due date: Set an optional due date to nudge employees to finish.

  3. Design the Training Flow

    • Group your content using Sections to create an easy-to-follow structure (e.g., "Basics", "Advanced").

    • Click Add training to either select existing messages or create new ones from scratch.

    • Actimo automatically adds the navigation buttons from one training to the next.

  4. Publish and Track

    • Click Publish academy to send it to the relevant contacts or groups, just like a regular message.

    • Use the Analytics page to view a funnel breakdown of how many contacts started and completed the Academy, and track individual progress.

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