Estimated time to read: 2 - 3 minutes
How do I reach the Actimo Support team?
There are 3 ways to reach Actimo's support.
-You can reach the Support team through your platform:
Once logged in to Actimo, there is a yellow circle in the bottom right-hand corner.
Click on it and then click on the "Send us a message" option to open a support chat. This is the preferred way to reach the Support team.
See below how to do that.
Send an email to support@actimo.com. This will end up in the same system as if you open a support chat as mentioned above.
Call +45 38 41 47 00 and press 2 to reach the Support team.
What can I do to help the support team help me?
Write and communicate with us in English.
Provide as much information as possible (screenshots, screen recordings, videos).
Provide ID's for: Message, Contact, Academy, etc.
Tell us, in steps, what you have tried so far yourself.
Most information is relevant, so don't hold back!
Tags: support, contactingsupport, contactsupport
Contact: support@actimo.com